Shipping policy
Thank you for shopping with ZeksLifestyle.com! We’re committed to getting your order to you as quickly and safely as possible. Please review our shipping policy below.
Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your confirmation email. You’ll receive a notification when your order has shipped.
During high-volume seasons or product launches, processing times may be slightly extended.
Shipping Rates & Delivery Times
We offer shipping across the U.S. (excluding Alaska & Hawaii) via standard and expedited options. Shipping rates are calculated at checkout based on weight, destination, and selected shipping method.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | Calculated at checkout |
| Expedited Shipping | 2–3 business days | Calculated at checkout |
Free Shipping Promotions
Occasionally, we offer free shipping on select products or order totals. Any active free shipping promotion will be automatically applied at checkout if eligible.
Order Tracking
Once your order ships, you will receive an email with a tracking number. Please allow up to 24 hours for the tracking link to update.
Delivery Issues & Lost Packages
If your order shows as delivered but you haven’t received it, please:
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Double-check the shipping address.
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Look around the delivery location or ask neighbors.
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Contact the carrier with your tracking number.
If you still need help, email us at support@zekslifestyle.com and we’ll assist you.
Please note: We are not responsible for delays caused by the carrier or incorrect addresses entered at checkout.