Refund policy

Return & Refund Policy

At ZeksLifestyle.com, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we’re here to help.

Returns

You may request a return within 14 days of receiving your order.

To be eligible for a return:

• Item must be unused, unwashed, and in the same condition that you received it.

• It must also be in the original packaging with all tags attached.

• Proof of purchase (order number or receipt) is required.

To start a return, please contact us at support@zekslifestyle.com with your order number and reason for return. We’ll respond with return instructions.

Please note: We do not cover return shipping costs unless the item arrived damaged or we made a mistake on your order.

Exchanges

We do not offer direct exchanges. If you need a different size or item, please return the original product for a refund and place a new order.

Refunds

Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed within 5–7 business days, and a credit will automatically be applied to your original method of payment.

Shipping costs are non-refundable.

Damaged or Incorrect Items

If your item arrives damaged or you receive the wrong product, please contact us within 7 days of delivery with photos of the issue. We’ll make it right as quickly as possible.

Non-Returnable Items

• Gift cards

• Final sale items

• Custom or limited-edition merchandise

Questions?

Email us anytime  — we’re here to help.